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  Technical Support & Customer Care
Placing an order with us is safe, straightforward and simple. Please read on for our complete support page, if you are still experiencing problems after reading this page contact our customer support team, enquiries@originaldecking.co.uk 		 

  Complaints
We welcome all feedback about our service and we aim to deal with any problems or difficulties experienced by our customers both quickly and fairly.

If you feel you have a complaint you wish to make please e-mail us at enquiries@originaldecking.co.uk or call our customer support team on 0800 587 4985. We have a simple but comprehensive policy which means that most queries can be resolved quickly and easily over the phone. For issues that cannot be resolved immediately we will respond within 24 hours either resolving your complaint or with an expected timescale for resolution of the issue.

 

  Decking Accessories
We do not produce a brochure but please call or ask us about our remote control marine LED stainless steel deck lights, hot tubs/spas, fire pits, bbq areas, garden offices & rooms, and our custom made planters, seated arbors, pergolas, benches, seats and storage boxes for garden accessories.